I’ve had some health issues in the last few months. Moving from one doctor to another made me realise something important. Great engineers, just like great doctors, keep asking “why?”.
This question is not only about curiosity. It’s a tool. When we go to a doctor, we expect a diagnosis, not stating the obvious. Cough, fever, stomach pain - these are not much different from timeouts, noisy logs, or odd metrics. In fact, naming observed symptoms is usually easy enough, to be done by the patient alone.